MailSite Collaborator - Knowledge Base

MailSite Collaborator is a mail server and calendar server that works with Outlook 2007 without any plug-ins and provides a low cost alternative to Microsoft Exchange Server

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Helo command rejected: need fully-qualified hostname

Document #:10076

Applies To:

MailSite All

Synopsis:

Delivery failed error message from remote server: Helo command rejected: need fully-qualified hostname.

More Information:

If you receive the above message, follow the steps below to resolve the issue:

Get the properties for My Computer, next click the tab; Network Identification.
Click the properties button
Under Computer name specify the HOST / Computer (example; mail)
Next click the More button
Where it says, "Primary DNS suffix of this computer; enter your primary domain name.
Click OK and OK again

Now full computer name is: mail.domain.com

** You may have to restart the system**

Last revised 2006-9-29